Average score last 12 months 8.8, Total number of reviews 186
Customer reviews:
Calgary AB
November 25, 2023
Recommendation: Yes
The Gassprings I ordered are a replacement part for an Italian glass drill. It is the exact part and the same German manufacturer. We didn't have to wait a long time from Italy and a high price because they are made in USA. Received my order in 5 days shipped to Canada. The gas shocks come in many sizes, strengths and many types of attachments. Great product great price.
Delta
November 22, 2023
Recommendation: Yes
OK
Saint John
November 15, 2023
Recommendation: Yes
Product was very easy to order on line and when the order was placed, the communication was excellent and the shipping details given were easy to track. We have recommended the company to others we know who may need to order products in the future.
Red Deer
October 29, 2023
Recommendation: Yes
Sent them the specifications and they sent back the design exactly what i needed.
Vancouver
October 26, 2023
Recommendation: Yes
Huge selection and easy tool to build my own spring. Shipping to Canada was no problem.
Ottawa
October 20, 2023
Recommendation: Yes
the online information was very clear and informative. I needed to replace some gas springs. I learned something along the way!
Trenton Ontario
October 16, 2023
Recommendation: Yes
Product and design tools are great. Have also purchased from Gasspring in the U.S., however my recent transaction in Canada was disappointing. Delays and incorrect guidance by customer service in what thought was a cancelled first attempt to order, resulted in a two identical orders being placed, and an additional $30 charge to ship one back to them in N.C.
Canmore. AB
October 15, 2023
Recommendation: Yes
The website shows all dimensions which makes for correct fit first try b
Rossburn
September 25, 2023
Recommendation: Yes
Easy to use website.
Barraute
September 19, 2023
Recommendation: Yes
Really esay
Port Sydney
September 10, 2023
Recommendation: Yes
solved problem access hatch operation
ALLANBURG
September 8, 2023
Recommendation: Yes
Company seems good. Website has everything you could imagine for gas springs/shocks. Would be nice if it was easier to find accessories or alternate fastening connections for the ends of the shocks.
Montréal
September 7, 2023
Recommendation: Yes
Many parts available at an affordable price. Almost all parts are in stock and the website offers good configuration device. Nice service too. I recommend it.
Mississauga
September 7, 2023
Recommendation: Yes
Very quick to ship out. Site very easy to use.
CANDIAC, Québec, Canada
September 5, 2023
Recommendation: No
I have a problem with the gas struts which do not hold the cover open. I attempted to have a discussion as to why and how I could adjust my design, but I never got a clear answer except "return them", after weeks of waiting and request for answers. So I did return them, and now, still no answer. I don't even know if I'm getting refunded or will a new pair be sent to me.
Drummondville
August 29, 2023
Recommendation: Yes
Fast shipping good component quality.
Toronto
August 28, 2023
Recommendation: Yes
I have use GasSpring twice now for different projects, both times the product arrived exactly as order and within one week (we live in Toronto, Canada - without extra duty charges). The online gas spring piston calculator on their website worked perfectly and was very helpful - the piston that arrived worked exactly as predicted by the calculator.
guelph
August 28, 2023
Recommendation: No
what kind of business you running where nobody answers the phone where is customer service phone number and staff? I have been trying to contact you about my incomplete order?? no reply to the message I left no reply to the e mail I left where is the rest of my order??
Qc Canada
July 26, 2023
Recommendation: Yes
Delivery fast (USA to Canada (QC), quality product … no problem! A+
Lévis
July 7, 2023
Recommendation: Yes
shipping was fast
Montreal
June 28, 2023
Recommendation: Yes
Fast Shipping to Canada! They have a convenient tool to calculate the required gas spring size for custom diy applications making it even easier I had been seeking for a very small size gas spring 3-4 inch for my own diy project and they had it and fit perfect !!!! Minus a star: The website ssl certificate was giving me an error so I was skeptic but the transaction seems to have been encrypted anyhow over https just that the certificate is not accepted by the browser. Also the price tag is a bit on the hefty side for mini struts.
st-Eustache
June 26, 2023
Recommendation: Yes
Perfect fit, fast delivery, A bit expensive but not available any where
LAVAL
June 26, 2023
Recommendation: No
Dear Please be advised that we bought some stuff from gasspring, we have an issue with the cylinder, i have sent email, left messages etc. almost two weeks now, But no response very bad representation. Would somebody call me back at 5148169894 please as it is urgent to fix the problem
Mississauga, ON
June 26, 2023
Recommendation: Yes
Struts fit and work perfectly
Oldcastle
June 20, 2023
Recommendation: No
Ref: Order #WS11577CA was placed on June 5, 2023 Parts ordered June 5th and no information has been forthcoming despite attempts to find out what is going on. Parts were quoted as being available from stock and yet, (2)weeks later, crickets.
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